Introduction to the BMW Recall
In a recent announcement, BMW confirmed the recall of over 70,800 electric vehicles (EVs) due to a critical issue with the electric drive motor software. This recall affects multiple models, including the model-year 2022-24 ix SUVs, i4 sedans, 2023-24 i7 sedans, and the 2024 i5 sedans. The underlying cause of the recall is the potential for the software to shut down the high-voltage system, leading to a loss of drive power.
Potential Risks Associated with the Issue
The malfunction of the electric drive motor software poses a significant safety hazard, increasing the risk of a crash. In the fast-paced world of electric vehicles, maintaining software integrity is critical not only for performance but also for maintaining driver and passenger safety. BMW is taking these concerns very seriously and is actively working to rectify the situation.
Resolution and Customer Support
To address this issue, BMW will provide an update to the affected software, either through a dealer service appointment or conveniently via an over-the-air update. This service will be offered free of charge to all impacted vehicle owners. Notifications regarding the recall will start being sent out on August 5. For those who have questions or require further assistance, BMW customer service can be reached at 800-525-7417. Additionally, the National Highway Traffic Safety Administration (NHTSA) offers a hotline at 888-327-4236 where owners can check the status of their vehicle’s identification number and obtain further information.
