Overview of the Recall

Nissan is taking proactive measures to safeguard its customers by recalling over 37,000 Infiniti QX80 and Nissan Rogue SUVs. This recall impacts certain model-year 2024-2025 Rogues and model-year 2025 QX80s. The concern arises from a software malfunction that may cause the rearview camera to display a blank screen when the vehicle is put in reverse. This issue poses a significant safety risk by increasing the likelihood of a crash.

Details of the Issue

The recalled vehicles are primarily affected by a malfunction in the infotainment software, which fails to activate the rearview camera’s image when needed. The rearview camera is a critical safety feature designed to help drivers avoid accidents while reversing. Nissan’s decision to recall these SUVs highlights the importance of addressing such technological glitches promptly.

Resolution Steps for Owners

Nissan plans to remedy this issue by providing free updates to the infotainment software. These updates can be carried out either through an over-the-air update or in-person at a dealership. Owners of the affected vehicles will receive notifications by November 21, 2024. If you have immediate concerns or questions regarding your vehicle, you can reach out to Nissan at 800-647-7261 or Infiniti at 800-662-6200. Additionally, you can contact the National Highway Traffic Safety Administration at 888-327-4236 to check your vehicle identification number for more information on this recall.