Overview of the Recall
Ford Motor Company has announced a significant recall of over 47,000 Lincoln Nautilus SUVs due to a concerning issue with the vehicles’ power windows. Specifically, this recall affects model-year 2024 and 2025 Nautilus SUVs, which have been identified as having a malfunction in the automatic window reversal system.
Safety Concerns
The primary risk associated with this defect is that the automatic reversal system may not properly detect an object or an arm in the window’s path. This failure significantly increases the risk of injury to occupants, particularly children, making this a critical safety concern for all affected vehicle owners.
Recall Process and Customer Support
To address the safety issue, Ford will provide a free update to the driver and passenger door modules, ensuring that the automatic reversal system functions correctly. The automaker plans to notify owners of the recall on January 13. Owners who have questions about the recall can reach out to Ford at 866-436-7332, referencing recall number 24c43. For further assistance, they may also contact the National Highway Traffic Safety Administration (NHTSA) at 888-327-4236 or visit their website to check their vehicle identification number for more details.
