Overview of the Recall
Volkswagen has announced a significant recall affecting over 98,800 units of its ID.4 electric SUV, manufactured between 2021 and 2024. This recall is prompted by a critical safety issue that poses a risk of the vehicle’s doors opening unexpectedly while in motion.
Cause of the Issue
The core problem stems from door handles that fail to meet the factory specifications intended for water protection. When water penetrates the circuit board, it can lead to a malfunction in the door locking mechanism. Such a failure dramatically increases the risk of injury to both passengers and pedestrians, making this recall essential for public safety.
Steps for Resolution
To address this alarming issue, Volkswagen is taking proactive measures. Authorized dealers will perform inspections on the affected vehicles, replace any defective door handles, and update the necessary vehicle software at no cost to the owners. Volkswagen plans to notify affected individuals by November 1. For any further inquiries, owners can reach out to Volkswagen at 800-893-5298, reference recall number 57J9, or contact the National Highway Traffic Safety Administration at 888-327-4236.