Overview of the Recall

Volkswagen is recalling approximately 29,500 vehicles including Tiguan SUVs, Arteon sedans, and Audi Q3 SUVs. This recall affects specific model years, including 2022-2024 for Tiguan, 2023 for Arteon, and 2024-2025 for Q3, due to a significant software issue.

Details of the Software Issue

The primary concern lies in the rearview camera image not displaying correctly due to a software error in the camera control unit at vehicle startup. This malfunction leads to reduced rear visibility, significantly increasing the chances of accidents.

Next Steps for Affected Owners

To resolve this issue, affected vehicle owners will receive notifications starting April 11 from Volkswagen and Audi. The solution involves a free software update at authorized dealerships. Owners are encouraged to contact Volkswagen at 800-893-5298 for VW vehicles and Audi at 800-253-2834 for Audi vehicles for further assistance. Additionally, you may reach out to the National Highway Traffic Safety Administration (NHTSA) at 888-327-4236 or visit their website to verify your vehicle identification number and learn more about the recall.